Terms & Conditions

The terms for using RYBO.

Last updated 2 October 2026

Agreement

RYBO is a billing, stock, collections and delivery app for wholesale and distribution businesses, built and run by Rohan Parveag in India (“we”, “us”). These terms are an agreement between us and the business that creates a RYBO account (“you”), and they also apply to every person on your team who uses it. By creating an account, or by using RYBO, you agree to these terms and to our Privacy Policy. If you sign up for a business, you confirm you are allowed to agree for it.

The service

RYBO lets you record products and stock, make bills, track what customers owe, collect payments, run deliveries and see reports. It is available as an Android app and as a web app. RYBO records your business — it never moves, holds or pays out money between you and your customers. The figures it shows (dues, profit, stock value) are worked out from what your team enters; they are not accounting, tax or legal advice, and you remain responsible for your own books, invoices and GST filings.

Accounts & team

• The person who creates the company account is its owner. The owner decides who joins the team, with which role, and is responsible for what the team does in RYBO.
• Give a real email address and keep your password to yourself. Tell us straight away if you think someone else is using your account.
• Each plan allows a number of people (users), set out on the pricing page and in the app.

Plans & payment

• Plans (Starter, Business, Growth and Enterprise) are sold for 1 month (30 days), 3 months (90 days) or 1 year (365 days), at the prices on the pricing page and in the app at the time you pay. Prices are in Indian rupees; any tax that applies is shown at checkout.
• Payment is in advance and once. We never charge you again automatically. Payments are processed by Razorpay; we do not see or keep your card, UPI or bank details.
• Each plan includes a number of bills per calendar month (India time), which starts again on the 1st, and a number of users. When the month's bills are used, new bills wait until the 1st or until you move to a bigger plan.
• Upgrading to a bigger plan starts it straight away. Moving to a smaller plan while your current plan still has days left starts the smaller plan the day the current one ends, so you keep what you already paid for. Paying before your plan ends always adds the new days on top of the days left.
• Coupon codes are offered at our discretion, for the plans and dates stated with them, and only one applies to a payment.
• We may change prices for future payments. A change never affects a plan you have already paid for.

Free trial

A new company can use RYBO free for 7 days, once, with a confirmed email address. The trial includes 1 user, 2 products, 2 customers and up to 30 bills, without Google Sheets, deliveries or team invites. When the trial ends, everything you made is kept and is available again as soon as you choose a plan. Creating extra accounts to get more free trials is not allowed.

Cancellation & refunds

• Cancelling. There is no subscription to cancel: nothing renews by itself. If you do not want to continue, simply do not renew — your plan ends on its date and your data stays in your account (see Your data).
• Refunds. Because you can try RYBO free for 7 days before paying, and access starts the moment a payment succeeds, payments for a plan are not refundable for the unused part of the plan.
• Mistakes are always refunded. If you were charged twice for the same order, charged but your plan was not switched on, or charged a wrong amount, write to us within 30 days with the payment reference. Once we confirm it, we refund the amount to the original payment method; Razorpay and your bank usually take 5–7 working days to return it.
• If RYBO is unavailable to you for a long period because of a fault on our side, write to us and we will add the lost days to your plan or refund that part.

Delivery of the service

RYBO is an online service; nothing is shipped. A plan is switched on as soon as the payment is confirmed, usually within a minute, and you can use it straight away on the Android app and the web app. If your plan is not active within an hour of a successful payment, contact us with the payment reference.

Your data

• The records your team enters belong to your business. We use them only to run RYBO for you, as the Privacy Policy explains, and we never sell them.
• You can export bills, reports and customer lists as PDF or CSV at any time while your account is active.
• When your plan ends your data is kept, so you can pick up where you left off. Ask us to delete your account or your company's data and we will delete it, apart from payment records the law requires us to keep.
• You are responsible for having the right to enter the details of your customers and team, and for keeping them accurate.

Fair use

Do not use RYBO to:

• break the law, including tax, consumer and data protection laws;
• record goods or dealings you are not allowed to trade;
• try to get into other companies' data, get around plan limits, or attack, overload or copy the service;
• upload anything harmful, or anyone else's private documents.

Availability

We work to keep RYBO running and your data safe, and it keeps working through short internet drops. But no online service can promise to be available every minute: there may be short breaks for updates or for reasons outside our control (for example internet, cloud or payment providers). We may improve and change features over time; we will not remove a core feature you pay for without telling you first.

Liability

RYBO is provided “as is”. To the extent the law allows, we are not liable for indirect losses such as lost profit, lost business or lost data you could have exported, and our total liability for any claim is limited to what you paid us in the 3 months before it. Nothing in these terms limits liability that cannot be limited by law.

Suspension & closing

You can stop using RYBO at any time. We may suspend or close an account that breaks these terms, puts other users or the service at risk, or is used for fraud — where possible we will tell you first and give you a chance to fix it and export your data.

Changes to these terms

If we change these terms, we will update the date at the top and, for important changes, tell account owners in the app or by email before they apply. Using RYBO after a change means you accept the new terms.

Law

These terms are governed by the laws of India. Let's try to sort out any problem by talking first; if we cannot, the courts in India have jurisdiction.

Contact

RYBO, run by Rohan Parveag, India.
Email: skrohanparveag@gmail.com
Phone and WhatsApp: +91 85850 59644
In the app: Settings → Help → Report a problem.